Quality is a central focus of Moses Lake Industries’ efforts to become the world's most trusted supplier of high performance chemicals to the semiconductor and flat panel industries. We have built our business by consistently and predictably delivering the quality products, services, and solutions required by our customers.
Every individual at MLI is responsible for quality and continuous improvement; everyone is empowered to identify risks, concerns and issues effecting quality and safety. Systematic training and recertification of our staff ensure consistent awareness of MLI’s Quality Operating System, and compliance with procedures and requirements.
Our Quality Management System provides a consistent and coordinated approach to ensure and improve quality through every step of development, manufacturing, delivery and customer support.
Communication and close interaction with our customers is key to identifying needs and developing solutions that will meet and exceed expectations. We build strong relationships with our customers by listening, working collaboratively and acting as partners in innovation.
Issue prevention via Failure Mode and Effects Analysis (FMEA) is an integral part of our product and process design and has informed and continues to shape our Quality Management System: